Survery for Shoplah.com

Shopping experience
1. What are the sites do you usually shop at? (Specify the URLs)
-(Name at least one)
-
-

2. How did you get to know about this site?
-Facebook
-Friends
-Family
-Email
-Others (Please specify)

3. How do you rate your first impression of this site?
(1-Disappointing, 5-Very satified)
Ans:

4. What is your purpose of visiting this site?
-Gift
-For own use
-Randomly browsing
-Others (Please specify)

5. Which part of the site do you like?
Ans:

6. Which part of the site is not up to your expectations?
Ans:

7. Which one of the following are true?
-I’m able to find everything I want
-I’m able to find some of the things I want
-I’m not able to find some of the things I want
-I’m not able to find everything I want

8. How often to you visit this site?
-First time visit
-Daily
-Weekly
-Monthly
-Yearly
-Others (Please specify)

9. How long do you spend browsing the site each time?
-15mins or less
-16mins-30mins
-31mins-45mins
-46mins-1hour
-1hour and above

10. Which part of the site do you usually spend the most time at?
Ans:

About shoplah.com
11. Will you continue shopping at shoplah.com?
-Yes
-No

12. Overall, how do you rate this site?
(1-Disappointing, 5-Very satified)
Ans:

13. Will you recommend it to others?
-Yes
-No
Why?

14. What suggestions can you give to improve this site?
Ans:

Personal Particulars
15. What is your gender?
-Male
-Female

16. What is your age group?
-15 and below
-16-20
-21-25
-26-30
-31-35
-36-40
-41 and above

17. What is your occupation?
-Student
-Doctors
-Teachers
-Accountants
-Clerks
-Receptionists
-Ohers (Please specify)

18. How much do you earn monthly?
-Not working at the moment
-Below $1000
-$1000-$2000
-$2000-$3000
-$3000-$4000
-$4000-$5000
-Above $5000

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November 9, 2010. Uncategorized.

One Comment

  1. che yok replied:

    Too many open ended questions makes it very hard to quantify later in excel spreadsheet. The sequence of the questions are also all over. I would also put the question about the visitor profile last and ask the shopping experience first. Start with what is your impression of the site… instead of have you heard of shoplah becoz you are already a customer.

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